Cancellation Policy

Shifts Cancellation

Cancellations disrupt our workers’ plans and impact Infinity Bravo Service Ltd’s trust. For this reason, we apply the cancellation policy below:

  • Businesses can cancel a shift(s) at any time on the Infinity Bravo Service Ltd web platform.

  • Cancellation of an approved shift within 24 hours of its start time will result in an additional 50% fee, payable to the approved worker(s).

  • There is no charge for canceling shifts once you have approved a worker (for one or more shifts and one or more workers) with MORE than 7 hours’ notice.

  • Cancellation of an approved shift(s) within 72 hours of its start time will incur a 12.5% charge.

  • If you indicate that the worker(s) are unsatisfactory once on site, the fee may be waived at the discretion of the Infinity Bravo Service Ltd Admin Manager.

Infinity Bravo Service Ltd admin Manager